Computer-Based Office Administration and Organization
Program Objectives:
By the end of the program, participants will be able to:
Understand and develop the competencies needed to run present and future offices.
Enhance their business writing skills and organize their emails using MS Outlook 2007.
Organize their office time using the MS Outlook 2007 calendar.
Manage and coordinate their relationship with their managers using soft skills and
computer-based methods.
Develop and apply document-management strategies.
This Program is designed for:
Office professionals, office administrators, supervisors of clerical and administrative staff,
executive/ personal assistants.
Note: This is a hands-on training program using Laptops/Computers.
Program Outline:
Developing the Modern Administrator Competencies
Managing Your Relationship With
Your Manager
Identifying Competencies Needed for Success
Being an Action Person: Setting Up, Measuring
and Achieving Your Objectives
Interacting with Others and Networking for Success
Knowing Your Manager and Organizing the
Relationship
Planning and Scheduling Tasks
Delegation Concepts and Applications Using
MS Outlook 2007 Tasks
Sharing the MS Outlook 2007 Calendar with Manager
Office Communication
E-Filing and Document Management
Choosing the Right Communication Medium
Essentials of Business Writing and Form
Design
Using MS Outlook 2007 to Write Emails
and Manage Contacts
Organizing and Categorizing Your Email Folders and Creating Rules
Eliminating Email Overload
Essentials of a Good Filing System
E-Filing versus Paper Filing
Office Organization Strategies
Data File Management
Time Organization
Organizational Concepts, To-Do Lists, Reminders
Using MS Outlook 2007 Calendar to Schedule Appointments, Events, Meetings, etc.
Prioritizing Concepts and How to Apply Them Electronically