By the end of the program, participants will be able to:
Explain the main functions in Human Resources and the role of each.
Know the functions of recruitment and selection and explain the main steps in attracting and
hiring qualified candidates.
Understand the cycle of Training and Development and how T&D works from identification of
training needs to evaluation of training.
Outline the roles and responsibilities of Human Resources in designing and implementing a
performance management system.
List the career options available for HR professionals and examine the best ways forward in light
of these options.
This Program is designed for:
Human Resources professionals or those who are about to start a career in Human Resources.
The program is also beneficial for experienced officers and managers in Human Resources
who wish to update their knowledge and skills about the latest techniques in the various Human
Resources functions.
Program Outline:
Human Resources Management
Performance Management
Definitions and Objectives of HRM
The Main Functions in HR
Characteristics of Effective HR Management
Examples of HR Organization Charts
The Performance Management Cycle
The Main Components of Performance
Management
Setting Up a Performance Management
System
Recruitment and Selection
Careers in Human Resources
Recruitment versus Selection
Defining Requirements and Attracting
Qualified Candidates
Types of Assessment
Types of Interviews
The Selection Decision
Generalist or Specialist: Advantages and
Disadvantages
Academic Qualification versus Professional
Certification: Which Option Is Better?
Training and Development
Identification of Training Needs
Design and Delivery of Training
Effectiveness of Delivery Methods:
The International Benchmarks