By the end of the program, participants will be able to:
Discover the strong link between an organization logistics strategy and its competitive advantage.
Understand the challenges of managing logistics and supply chains.
Develop a customer-focused orientation in managing logistics.
Identify the performance drivers of supply chains and their impact on responsiveness and efficiency.
Outline the major network designs and match the best design with an organization competitive strategy
to create a responsive chain.
Evaluate the impact of logistics strategies on profitability
This Program is designed for:
Logistics and supply chain planners and managers, as well as mid-level managers in any of the professions
within logistics; such as, procurement, inventory, operations, and marketing among others.
Program Outline:
Importance of Logistics and Supply
Chain Management
Logistics and Supply Chain
Performance Drivers
Logistics and Supply Chain Managemen
t (SCM) Awareness
Evolution of Logistics and the Role of the
Logistics Service Provider
Why the Supply Chain Is the Value Chain
Establishing Competitive Advantage through
Logistics and SCM
Aligning Competitive Strategy with Supply
Chain Strategy
Framework for Structuring Logistics and
Supply Chain Drivers
Responsiveness versus Efficiency
Challenges in Logistics Management
Designing the Network in a Supply
Chain
The Supply Chain Simulation Game
System Dynamics and Challenges in SCM
The Bullwhip Effect and the Value of Information
Industry Case Studies on Overcoming Supply
Chain Challenges
Factors Influencing Network Design
Design Options for Networks
A Framework for Network Design Decisions
Creating the Responsive Supply Chain
JIT and Product Push versus Demand Pull
The Foundations of Agility
Lead Time Management
Customer Value and Logistics
Measuring Logistics Costs and
Performance
What Is Customer Service?
Elements of Customer Service
Developing and Reporting Customer
Service
Standards