The Certified Interviewer
By the end of the program, participants will be able to:
Define the importance of interviewing as a method of selection.
List the common mistakes untrained interviewers commit and define ways to overcome them.
Discover the main types of selection interviews and when and how to use each.
Design an interview guide and use it in order to collect code-able data from interviewees.
Use probing techniques designed to uncover behavioral characteristics of applicants.
Utilize data collected from interviews in order to produce meaningful interview reports which will help
in the decision-making process.
This Program is designed for:
Recruitment and selection employees whose duties involve attracting, short listing and selecting candidates to
fill vacancies. The program is also designed for professionals working in recruitment agencies and executive
search firms.
Duration : 5 days
The Interview as a Method of
Selection |
Structure of an Interview |
Prevalence of the Interview as a Selection
Method
The Reliability and Validity of Interviews
Problems with Typical Interviews: Before,
During and After
|
Introduction Techniques
Opening Statements/Questions
Core Questions
Paraphrasing for Data Capture
Purposes
Closing the Interview
|
| Types of Selection Interviews |
Interview Questions |
| Screening and Biographical Interviews
Serial and Sequential Interviews
Panel Interviews
Structured Interviews
Competency-Based Interviews
|
Open and Closed Questions
Hypothetical Questions: When and How
Leading Questions and How They Should
Be Used
Probing and Fact Finding Questions
Disallowed Questions
|
| Pre-Interview Steps |
Post Interview Steps |
Preparing an Interview Guide
Standardizing the Questions
Organizing Venue and Material
|
Classifying and Evaluating Captured
Data
Quantifying Intangibles
Producing Interview Reports
The Selection Decision |
