Warehouse Costing, Benchmarking and Activity Profiling
Program Objectives:
By the end of the program, participants will be able to:
Identify causes of problems and opportunities for improving warehouse operations.
Develop key performance indicators and benchmark warehouse performance.
Outline a proper framework for selecting a warehouse management system.
Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs.
Understand some advanced concepts in warehousing; such as, cross docking and product returns.
This Program is designed for:
Those who are involved in the warehousing function, both at the operational and supervisory levels. In particular,
warehouse managers, operations managers, account handlers and customer service staff among others. The
course is ideal for those who need to build on their warehousing experience to acquire expertise that will make
themready to assume higher positions in warehousing.
Program Outline:
Importance of Warehousing
Warehouse Cost Calculations
Why Have a Warehouse?
Types of Warehouses
Fundamentals of Warehouse Operations
Warehouse Organizations and Job Descriptions
Capital Costs
Operating Costs
Calculating Handling and Storage Costs
Investment Analysis
Warehouse Activity Profiling
Warehouse Management Systems
(WMS)
Customer Order Profiling
Item Activity Profiling
Inventory Profile
Activity Relationship Profile
Due Diligence in WMS Selection
Expected Baseline Functionality and
Differentiators