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Warehouse Operations and Management

Program Objectives:

By the end of the program, participants will be able to:

Maximize customer service and provide fast and accurate issuing.

Plan and control the warehousing operation to minimize the operational costs.

Guarantee safety to the warehouse personnel and facilities.

Develop the technical skills of warehouse personnel.

Deal and work with the problems and constraints related to warehousing management.

This Program is designed for:

Those involved in warehousing (store) activities, both at the operational and supervisory levels. The program is also appropriate for anyone interested to know more about the interaction between warehousing and other materials management functions (purchasing, inventory control and distribution).

Program Outline:

Introduction to Warehousing Management	Safety in the Warehouse
Top Management Commitment Objectives and Functions of Warehousing Management Problems in Warehousing Usages of Computers in the Warehouse	Housekeeping and Safety in a Warehousing Environment Safety Hazards Unsafe Acts and Conditions Planning for Safety
Inventory Classification and Inventory Record Accuracy	Productivity in the Warehouse
The ABC Classification Uses of the ABC Classification Periodic and Cycle Counting Systems and Methodology of Counting	Definition of Productivity Causes of Lost Time Warehousing Management through Performance Analysis (KPIs)
Organizing the Storage and Material Handling	Audit of a Warehouse
Layout of the Warehouse Storage Utilization and Organization Stock Location Fixed versus Random Location Material Handling Equipment How to Improve the Receiving/Issuing Material Handling Operations	Objectives of the Warehouse Audit Periodic and Intermittent Audits Components of the Audit Steps to Follow Before, During and After the Audit
Dealing with People-Related Warehousing Problems
Staff Management Corrective Guidance