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Competency-Based Human Resources Management

Program Objectives:

By the end of the program, participants will be able to:

  • Define competencies, their history and the important role they play in Human Resources and the organization.
  • Analyze the main components of a competency and the differences between each.
  • Extract competencies from business plans and apply the steps needed in designing competency frameworks and models.
  • Apply competencies in the recruitment and selection processes.
  • Use competencies for identifying training needs, talent pools and succession plans.
  • Utilize competencies and behavioral indicators in performance appraisal systems.

    • This Program is designed for:

    Managers, superintendents, supervisors and officers in the functions of Human Resources and/or training and development. The program is also very useful for line managers whose organization is currently, or about to start, using competencies as a framework for recruiting, selecting and training employees.

    Program Outline:

    Competencies Competency-Based Selection
  • History, Origins and Definitions
  • Components: Differences between Knowledge,
    Skills and Competencies
  • The Iceberg Model
  • Competence versus Competency
  • Defining Job Requirements
  • Designing and Conducting
    Competency-Based Interviews
  • Competency-Based Selection
    • Competency Frameworks and
    Models     		Competencies in Training and
    Development
  • Types of Competencies
  • Standard Levels of Competence
  • Customized Levels: The Use of Behavioral Indicators
  • Competency Job Profiles versus Job Descriptions
  • Competency Job Profiles and Personal Profiles
  • Competency Gap Analysis
  • Classical TNAs
  • Competency-Based TNAs
  • Competencies in Succession Planning
    • Competency-Based Appraisal
    Systems
  • Advantages and Disadvantages
  • Translating Personal Competence to an
    Appraisal Rating: The Main Formula
    • Competency Analysis
  • Extracting Competencies from Strategic Plans
  • Key Result Areas, Core Competencies and Core
    Values

    • Pre-requisites

    None:
    Duration : 3 days

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