About BEI

Certification

Excellenceway

BEI Store

Conferences

Partners

Find a Program

Country:

State:

City:

Category:

Month:

Creative Problem Solving and Decision Making

Program Objectives:

By the end of the program, participants will be able to:

Apply logical and creative approaches to solving problems and making decisions.

Use traditional and creative tools for identifying causes and generating solutions

Utilize creativity and lateral thinking as business tools

Analyze and solve actual problems facing them at work.

This Program is designed for:

Managers and supervisors whose jobs involve solving problems, as well as making and implementing decisions.

Program Outline:

Problem-Solving and Decision-Making	Decision-Making Supplementary Tools
Definitions and Tools: An Overview The Link between Problem-Solving and Decision- Making The Principle of Organizing Our Thinking about Problems	Being Decisive and Principles of Decision- Making The How-How Method Decision Analysis Weighted Worksheet Consensus Decision-Making
The Rational Approach to Problem- Solving (Kepner-Tregoe)	Creativity and Problem-Solving
Techniques of Recognizing Problems Difference between Causes and Symptoms The Helicopter Approach Problem Analysis Decision Analysis Potential Problem Analysis	Lateral Thinking Creativity and Its Use as a Business Tool Barriers to Creativity and Ways to Overcome Them The Hemispheres of the Brain Brainstorming Six Thinking Hats
Problem Analysis Supplementary Tools	Applications of Techniques
Root Cause Analysis The Importance of the Why Question Ishikawa Fishbone Concept	Analysis and Solution of Real Cases Presented by Participants