Essential Skills for Performance Excellence
By the end of the program, participants will be able to:
Get an inside look at personality and its various dimensions.
Identify the major mental abilities which affect performance.
Define conditions for effective goal setting.
Comprehend the major traits of Emotional Intelligence and their impact on performance
Use persuasive techniques in influencing people.
Apply the powers of positive and effective thinking.
Get a grip on stress and its causes and get an inside look on the latest techniques to manage it.
This Program is designed for:
Managers, senior managers, directors and executives.
| Introduction |
Secrets of Influencing People |
| Major Forces in Business Environments Today
Competencies of Stars versus Average Performers
|
Definition of Influence and Why It Matters
The 9 Laws of Persuasion
Influencing Dos and Do nots
|
| Personality and Its Attributes |
Positive and Effective Thinking |
Why is Personality Important?
How is Personality Measured?
Holland Typology of Personality Sample Occupations
Individual Differences: Perception and Attitudes
How Attitude Influences Behavior
|
Dysfunctional Behaviors and Their Results
on Performance
Resilience and Its Characteristics
|
| Goal Setting |
The Art of Stress-Free Productivity
|
Levels of Goals and Their Importance
Steps in Implementing Goals: From Setting to
Evaluation
|
Definition of Stress
Stress Sources, Causes, and Symptoms
The Stress Signals and Their Consequences
Stress Techniques That Work |
| Emotional Intelligence |
|
The Powers of Emotions and Their Effect on
Behavior
Intelligence Quotient (IQ) versus Emotional
Quotient (EQ)
The Emotional Intelligence Competencies
|
