Improving Productivity through Quality and Cost Reduction
By the end of the program, participants will be able to:
Identify ways and means to improve organizational and/or departmental productivity in order to increase profits
and/or decrease/eliminate costs or losses.
Apply several cost reduction strategies in order to meet changing global, statutory and market conditions.
Discover the business processes that need re-evaluating and/or re-engineering.
Recognize and apply quality improvement techniques in order to improve productivity.
This Program is designed for:
Managers, supervisors and all those who are responsible for, or indirectly involved in, a cost or profit center or a
quality improvement function.
| Introduction to Productivity |
Cost Reduction Opportunities |
| Definitions
Process Based View
Limitations
The MUDA Factor
Cost of Poor Quality
Quality Defined
Customer Focus
|
Streamlining the Organization
Savings in Material Costs
Avoiding Under-Utilized Capital Assets
Reducing the Costs of Services
140 Ideas to Cut Costs
|
| Principles of Cost Reduction |
Performance Measurement |
Avoiding Wastage and Adding Value to the
Customer (Cost Reduction Strategies)
Cornerstones of Quality
Setting Up a Cost Reduction Program
Barriers to Cost Reduction Programs
The Resistance Psychology in Humans
The Role of Suggestion Schemes
|
Key Performance Indicators and Targets for
Cost Reduction
Benchmarking
The Balanced Scorecard
|
| Tools and Methodologies |
|
Tool Selection
Brainstorming
Pareto
How-How Method and Why-Why Method
Ishikawa Fish-Bone Diagram
Six Sigma
Lean Principles
Non-Value Added Analysis
Re-Engineering
|
