No quality management system can fulfill its potential unless it is regularly monitored. This intensive two-day course teaches delegates how to conduct internal auditing to best effect. They will learn auditing techniques compatible with ISO 9001 and ISO 19011. They also learn how to plan, perform and report on an audit and how to take corrective action.

Staff responsible for auditing who already possess an understanding of ISO 9001.

You will learn how to enable your business to remain consistently compliant with the exacting requirements of ISO 9001. This course empowers staff to identify any gaps that threaten the effectiveness of your quality management system. Auditors gain self-confidence through hands-on experience.

A series of workshops, presentations and role-plays on topics including:

An overview of ISO 9000

Planning an audit and setting objectives

Performing an audit

Human aspects of auditing

Reporting findings and nonconformity.