Quality Engineer training & certification program
The Certified Quality Engineer is a professional who understands the principles of product and service quality evaluation
and control. This body of knowledge and applied technologies include, but are not limited to, development and operation
of quality control systems, application and analysis of testing and inspection procedures, the ability to use metrology and
statistical methods to diagnose and correct improper quality control practices, an understanding of human factors and
motivation, facility with quality cost concepts and techniques, and the knowledge and ability to develop and administer
management information systems and to audit quality systems for deficiency identification and correction.
Is this the right certification for you?
Here are the minimum expectations, requirements, experience and exam specifics for a Quality Engineer.
Minimum Expectations of a Quality Engineer
Will have a fundamental understanding of quality philosophies, principles, systems, methods, tools, standards, organizational and team dynamics, customer expectations and satisfaction, supplier relations and performance,
leadership, training, interpersonal relationships, improvement systems and professional ethics.
Will have a fundamental understanding of a quality system and its development, documentation and implementation
to domestic and international standards or requirements.
Will have a basic understanding of the audit process including types of audits, planning, preparation, execution,
reporting results and follow-up.
Will be able to develop and implement quality programs, including tracking, analyzing, reporting and problem solving.
Will be able to plan, control and assure product and process quality in accordance with quality principles, which include
planning processes, material control, acceptance sampling and measurement systems.
Will have basic knowledge of reliability, maintainability, and risk management, including key terms and definitions,
modeling, systems design, assessment tools and reporting.
Will have a thorough understanding of problem-solving and quality improvement tools and techniques. This includes knowledge of management and planning tools, quality tools, preventive and corrective actions, and how to overcome
barriers to quality improvements.
Will be able to acquire and analyze data using appropriate standard quantitative methods across a spectrum of
business environments to facilitate process analysis and improvements.
Education and/or Experience
You must have eight years of on-the-job experience in one or more of the areas of the Certified Quality Engineer Body
of Knowledge.
A minimum of three years of this experience must be in a decision-making position. Decision-making
is defined as the authority to define, execute, or control projects/processes and to be responsible for the outcome. This
may or may not include management or supervisory positions.
If you have completed a degree* from a college, university or technical school part of the eight-year experience
requirement will be waived, as follows (only one of these waivers may be claimed):
Diploma from a technical or trade school one year will be waived
Associate degree two years waived
Bachelor's degree four years waived
Master's or doctorate five years waived
Education and/or Experience
Each certification candidate is required to pass a written examination that consists of multiple-choice
questions that measure comprehension of the body of knowledge . The Manager of Quality/Organizational
Excellence examination is a four-hour, two-part examination 150 multiple choice questions and two
constructed response (essay) questions. It is offered in English.
The multiple choice portion of this examination is open-book; the constructed response portion is
CLOSED BOOK. Each participant must bring his or her own reference materials. Use of reference materials
and calculators is explained in the seating letter provided to applicants.
Each certification candidate is required to pass a written examination that consists of multiple-choice questions
that measure comprehension of the Body of Knowledge. The Quality Engineer examination is a one-part, 160
-question, five-hour exam. It is offered in English.
Certified Quality Engineer Handbook, Third Edition
Practical Reliability Engineering, Fourth Edition
Quality Audits for Improved Performance, Third Edition
The Uncertainty of Measurements: Physical and Chemical Metrology: Impact and Analysis
Principles of Quality Costs, Third Edition
Concepts for R&R Studies, Second Edition
Reliability Statistics
Failure Mode and Effect Analysis: FMEA From Theory to Execution, Second Edition
ANSI/ASQ Z1.4-2008 Sampling Procedures and Tables for Inspection by Attributes
ANSI/ASQ Z1.9-2008 Sampling Procedures and Tables for Inspection by Variables for Percent
Nonconforming
The Quality Toolbox, Second Edition
Juran's Quality Handbook, Fifth Edition
Glossary and Tables for Statistical Quality Control, Fourth Edition
Quality Engineering Statistics
Supplier Management Handbook, Sixth Edition