Code
SM1	Customer Service Executive	3	C / E
SM2	Customer Relationship Manager	3	C / E
SM3	Sales Executive	3	C / E
SM4	Sales Manager	3	C / E
SM5	Marketing Executive	3	C / E
SM6	Marketing Manager	3	C / E
SM7	Sales Professional training and certification program	4	C / E
SM8	Marketing Professional training and certification program	4	C / E
SM9	Market Research: Foundations and Applications	4	C / E
SM10	Retail Management	4	C / E
SM11	Customer Loyalty: Strategies and Measurement	2	C / E
SM12	Sales Manager training and certification program	4	C / E
SM13	Key Account Management: Establishing Profitable Customer Relationships	3	C / E
SM14	The Strategic Marketing Plan	3	C / E
SM15	Marketing for Better Results	3	C / E
SM16	Strategic Sales Planning and Territory Management	3	C / E
SM17	Effective Promotion and Advertisement Strategies	3	C / E
SM18	Customer Relationship Management: CRM Strategic Roadmap	3	C / E
SM19	Value-Based Selling: Overcoming Price Objections	3	C / E
SM20	Professional Selling Strategies	4	C / E
SM21	Advanced Selling Strategies	3	C / E
SM22	New Product Launch Using Marketing Communication: Proven Strategies and Techniques	3	C / E
SM23	Internet and Web Marketing	2	C / E
SM24	Mastering Sales and Marketing Management Financials: Planning and Modeling Technology	3	C / E
SM25	Brand Management: From Concept to Equity	2	C / E
SM26	Creative Retail Selling and Visual Merchandising	2	C / E
SM27	Fundamentals of Sales Management	2	C / E
SM28	Telesales: Techniques to Boost Your Phone Sales	2	C / E
SM30	Implementing and Managing a Customer Complaints System	2	C / E
SM31	Customer Service Professional training and certification program	4	C / E
SM32	Customer Service Excellence: How to Win and Keep Customers	2	C / E
SM33	Customer Service Mindset	2	C / E