By the end of the program, participants will be able to:
Identify the strategic significance of training through particular emphasis on aligning training with strategy,
marketing training within the organization and partnering with managers and supervisors.
List the strategic, tactical and administrative competencies of the training professional.
Use appropriate methods to conduct a Training Needs Analysis (TNA).
Examine ways to select and coach internal trainers and Subject Matter Experts (SMEs) and to hire external
consultants.
Demonstrate the success of training at all evaluation levels - from reaction to Return on Investment (ROI).
This Program is designed for:
ETraining and development professionals involved in the process of training needs analysis, coordinating and
organizing training programs, and evaluating the results of training
Program Outline:
The Strategic Framework of Training:
An Overview
Selecting and Coaching Subject
Matter Experts (SMEs)
Approaches to Aligning Training with Strategy
o From Top-Down to Pulse-Taking
Marketing Training within the Organization
o How to Publicize Training Events
o Selling Training Internally
o Checklist to Reduce No-Shows
o Promotional Material Checklist
o Training Announcement Template
Partnering with Managers and Supervisors
o The Style Inventory
Qualifications for Internal Trainers
Feedback and Coaching Template for Internal
Trainers
Hiring a Consultant or External
Trainer
Screen Consultants Criteria Worksheet
Proposal Evaluation
Consultant Interview Evaluation Questions
Demonstrating the Success of
Training
Competencies of the Training
Manager / Coordinator
Evaluating Training
The Four Levels of Evaluation
Linking Evaluation Levels with TNA and
Instructional Learning Objectives (ILOs)
Components of a Complete ILO
The ROI Process Model: Has Training Paid Off
Competency Defined
Strategic and Tactical Competencies
Planning and Administrative Competencies
Competency Model Checklist for Training
Managers
Competency Model Checklist for Training
Coordinators
The Role of the Training Professional
in Training Needs Analysis (TNA)
Why Identify Needs?
o The Training Assessment Process
Approaches to Identify Needs
o Advantages and Disadvantages of Quantitative
and Qualitative Methods